Sargent and Greenleaf 6120 Operations Instructions download pdf (Page 33)

Use this checklist to ensure you have covered all aspects

of 6120 troubleshooting before resorting to forced entry of a

container. This checklist should be used in conjunction with

S&G’s 6120 Troubleshooting Guide (document no. 630-325).

Have batteries been replaced with fresh, 9-volt, alkaline

(preferably Duracell

) batteries?

Have you waited at least 15 minutes (without pressing any

buttons) to time out a lockout ?

Is # being pressed after the code is entered?

Do you get a beep and a light whenever a key is pressed?

Has the Master Code been verified by attempting to change

the Master Code?

Have you been able to successfully use the Management

Reset Code?

Have you checked for free play in the safe door and handle

to relieve any possible side pressure on the lock bolt?

Can you hear the motor run after an operating code is

entered?

Can you hear the motor relay click after an operating

code is entered?

Is the lock using a time delay?

Can you remove the time delay by waiting until the start

of the opening window, then entering 7 4 * (master code)

(wait for 5 chirps) 0 * 0 # (wait for 3 chirps) 0 #

(3 chirps)?

Have you checked to make sure the wire connector that

is attached to the back of the keypad is making a good

connection with its receptacle?

Have you inspected the lock cable for breaks, kinks, or

scraped insulation?

Have you replaced the keypad with one known to be good

and then entered an operating code?

Have you checked to ensure the safe’s relock device is

not activated?

Have you disconnected the batteries for one minute, then

reconnected and checked the lock?

6120/6123 Troubleshooting Checklist

Models 6120 and 6123—Motorized Electronic Combination Locks

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Sargent and Greenleaf 6120 Operations Instructions Page 33