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© Copyright 2011, Sargent & Greenleaf, Inc.
What resistance will the keypad have to wear or puncture?
Can the keypad be punctured with a ballpoint pen or
fingernail?
Special care should always be used when entering your code.
The keypad is protected with a tough polypropylene material
that makes a puncture unlikely, and impossible for dust and
debris to interfere with the operation of the push-button keys.
The new plastic dome design is superior to metal domes and
will continue to function even if the dome is damaged and
collapsed. Our laboratory testing has surpassed 500,000
code input cycles with no failures using a pointed input tool,
similar to a ballpoint pen. Although wear was noticeable
after this extensive testing, the lock remained operational.
In actual operation, changing codes periodically will prevent
noticeable keypad wear.
Can the audible beep, which confirms code input, be adjusted
or mounted remotely to an external sounding device?
Yes—a remote indicator became available in 1996 with a
count-up or countdown display, LED, and a remote sounder.
What is the warranty period and what does it cover?
S&G warrants all Comptronic
®
locks for two years from the
date of shipment from S&G’s factory. The locks shall be free
from defects in materials and workmanship, provided they are
normally and properly used according to Sargent & Greenleaf’s
written instructions.
What happens to the lock when there is a bolt side pressure
from the safe’s boltwork?
The boltwork of a safe, under certain conditions, can place
excessive pressure on the side of any lock’s bolt. When this
occurs, the lock’s bolt cannot retract properly. To relieve side
pressure on the lock bolt, jiggle the safe’s handle. This action
will remove the pressure on the lock’s bolt. Then re-enter a
valid code to open the safe. No damage occurs to the lock
under these circumstances.
Does the lock have a duress mode?
For duress, use one of the following lock models: 6124, 6125,
6126, 6127, 6128, 6129, or 6150.
Can the lock replace a standard mechanical lock?
The 6120 and 6123 mounting holes, bolt placement and
throw are identical to a 6730 combination lock. The case
dimensions are equal except for the thickness of the lock
body, which is .044” greater than the 6730.
Are the 6120 and 6123 manipulation-resistant?
Yes—traditionally manipulation techniques are ineffective
on the 6120 and 6123 locks. They are also designed to resist
random code input by locking out for up to 15 minutes after
incorrect codes are entered. Both the 6120 and 6123 are UL
Type 1 Listed.
Commonly Asked Questions & Answers
Models 6120 and 6123—Motorized Electronic Combination Locks
(4 pages)
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